WOVN
Support
WOVN is a checkbook register you keep by hand, for one person or two. Here’s how to reach a person, and answers to what people ask most.
Email support@wovn.money. WOVN is made by one person and the inbox is read about once a week, so allow a week or so for a reply.
In the app, Settings → Help → Contact support fills in your app version and household code for you. You’ll never be asked for your password or any bank details.
Email supportWhere is my data?
On WOVN’s servers (Google Firebase), in your household, and on each phone signed in to it, so WOVN opens without a signal. WOVN never connects to a bank: nothing is read from your bank, no bank sign-in is stored, and no money moves through WOVN.
I got a new phone
Install WOVN and sign in the way you did before, with the same email and password or with Continue with Apple. Everything is already there. Forgot your password? Tap Forgot password? on the sign-in screen.
I deleted something by mistake
Deleted transactions can be put back for 90 days from Settings → History: find the deletion and tap Restore.
Backups and export
Settings → Full Backup saves everything to one file; Export Transactions (CSV) gives you a spreadsheet. Your data is yours, and exporting it is free, always.
Bringing in history from your bank
Download a CSV from your bank’s website, then use Settings → Import from your bank. You see everything before it’s saved, nothing is added twice, and any import can be undone.
Leaving a household, or deleting my account
Both are in Settings. Leaving keeps the ledger for your partner. Deleting your account removes your sign-in and profile for good; if nobody else is in the household, it’s deleted too.